When CRM Implementation Outruns Adoption
One of the biggest mistakes organizations make with CRM is believing the project is successful once the system is first introduced and launched....
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DKomplex insights
Ideas for better systems, better adoption, and better work.
Practical thinking from DKomplex on CRM, HubSpot, Microsoft business applications, custom CRM development, and the people side of technology change.
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Adoption Is Not an Afterthought
Most IT projects still start with features. At DKomplex, we’ve learned that real success starts with something simpler: who is going to use...
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